www.LarryRichmondPottery.comwww.LarryRichmondPottery.com

Frequently Asked Questions

  • General

    • Where is your studio located?

      Currently I am maintaining a pottery studio in Bellingham, Washington.

    • Where can I see your artwork in person?

      I show my work at various craft fairs throughout the year. For information on upcoming craft shows I will participate in, please see my craft fairs page.

    • Is wholesale pricing available?

      Currently I am not offering wholesale pricing.

  • Ordering & Shipping

    • PayPal

      What forms of payment are accepted?

      Payments for online orders are handled by PayPal. You can pay for an order using your PayPal account, or with any major credit card (no PayPal account needed). If you would like to discuss other payment options, please feel free to contact me.

    • Can I access an order I previously placed?

      Yes. To access an order you previously placed visit the Order Details page. You will need your order number and the email address and (shipping) zipcode you used when placing the order. You can also print a graphical receipt from this page.

    • What shipping method is used?

      I currently ship orders using FedEx Ground. You will receive an email when your order has shipped. Shipping generally takes from 2-7 business days, depending on your location.

    • How are shipping charges calculated?

      I take extra care to ensure your pieces will arrive to you safely. Each shipment has a base price of $20.00, plus $5.00 per piece.

  • Privacy

    • What information is collected and how is it used?

      As web payments are handled by PayPal, I do not see your credit card or billing information when placing an order through the web site. The only personal information I store is information related to your order including your name, shipping address, and email. This information is only used to complete your order. I never give out or sell any information.